A. Terms of Use

Please read the following terms and conditions very carefully as your use of services on our website or app is subject to you’re acceptance of and compliance with such terms and conditions.Fryble consumer services are accessible to you via web, mobile app.If you do not agree to any of the terms, do not book a Private Repair Professional/Technician via this website or app. If you are booking on behalf of someone else, by clicking “I agree to our “Terms & Conditions", you are representing that you have their authorization to accept these terms and conditions on their behalf.

For the purpose of these Terms of Use, the term 'Fryble' or 'Us' or 'We' refers to “Fast & Reliable services pvt ltd”. The term 'You' refers to the user or viewer of our Website and/or Fryble App.

B. Acceptance of Terms

By using Fryble Services, you agree to these conditions. Please read them carefully.

• We offer a wide range of Home Services by providing a connection between service persons & the customers. All the Services provided by the Company to you by means of your use of the registration on website of the Company are hereinafter referred to as the "Service”. Fryble is an online platform where you can hire trusted and verified professionals including plumbers, electricians, computer repairmen, painters, pest cleaners and house cleaners. By hassle-free single click appointment booking process, Fryble helps you connect with best local tradesmen.

• We may modify these Terms from time to time, without any prior notification to user(s) and such modification shall be effective upon its posting on our platforms. You agree to be bound by any modification to this Agreement when you use our Website and our App after any such modification is posted; it is therefore important that you review the Terms of Use regularly.

C. Personal Information

The entire Booking request as may be directed by the customer shall be forward to the concerned repair professional/service provider by the Company. The Service Provider shall be provided on availability basis and the same shall be communicated to the customer through the company internal mechanism procedure, however, it is clarified that on availability of the Service Provider, the communication details of Service Provider & Customer shall be shared between both of them by the Company for the ease of both the parties to perform or exercise their rights & obligations. In case, the Service Provider accepts the booking request made by you with the Company, your information is sent to the Service provider including your name, contact number etc.By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any subscription/service updates.

D.Services

Although Fryble does perform background checks of all Service Provider, Fryble cannot confirm that each User is who they claim to be. Fryble does not assume any responsibility for the accuracy or reliability of this information or any information on the Service. Neither Fryble nor its affiliates is responsible for the conduct, whether online or offline, of any user of the service. Fryble and its affiliates will not be liable for any claim, injury or damage arising in connection with your use of the service. It is pertinent to mention here that, the Company itself does not own / regulate the Service providers and neither there exist any employer / employee relation between them. It is the Service Provider who shall render the required services to you as per the relevant information submitted with the company while registering with the company. The provision of the services to be rendered by the Service Provider to you is therefore subject to the agreement (to be) entered into between you and the Service Provider and the Company shall never be a party to such agreement, in any manner whatsoever. Acceptance of booking request by the Company and the Service Provider does not reach your service location or decide not to render services, in that case / event the Company shall not be held liable to you in any manner whatsoever and neither the Customer is under obligation to make any payment in lieu thereof.

E. Charges and Payment

You will make payment in full to Service provider introduced to you through us for any services provided by such Service provider to you. You shall be required to pay the minimum charges & Repair charges along with the spare parts costs, if any installed or replaced / substituted in the products, to the Service Provider and the minimum service charges rates can be found on the Website of the Company. The Service charges shall be updated or amended from time to time and it shall be your responsibility to remain informed about the prevailing minimum charges for the services. And you should confirm the same from the Service provider about the service charge for the repair of the products before initiation of the Service. You agree that you will pay for all services you avail from the Service Provider either by way of cash, cheque, online payment, or any other payment method introduced by the company. Any payment made is non-refundable.

We will use commercially reasonable efforts to ensure the security of all banking and other personal information, we expressly disclaim any liability for any damage that may result should any information be released to any third parties, and you agree to hold Fryble harmless for any damages that may result there from. We will use third party services to process banking information. For further information regarding that Services, please contact.

F. LINKS TO THIRD PARTY SITES

Links to third party sites are provided by application as a convenience to user(s) and we do not have any control over such sites i.e content and resources provided by them. We may allow user(s) access to content, products or Services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to such Third Party's application. You are cautioned to read such sites' terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of your use of such sites. We believes that user(s) acknowledge that we have no control over such third party's site, does not monitor such sites, and we shall not be responsible or liable to anyone for such third party site, or any content, products or Services made available on such a site.

G. TERMINATION & SUSPENSION

You agree that we may at any time terminate your access to the Fryble App or Website or restrict or suspend your access to all or any part of the Website or the App at any time, for any or no reason, with or without prior notice, and without liability. If we terminates or suspends your right to use the Service for any of these reasons, you will not be entitled to any refund of unused balance in your account. In addition to terminating or suspending your account, Fryble reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress. Fryble shall be entitled at any time without giving any reason to terminate the booking of services done by you.

H. INTELLECTUAL TRADEMARKS & PROPERTY RIGHTS

The Company is the sole owner of all the rights to the web site or any other digital media and its contents mentioned on the website. The content means its design, layout, text, images, graphics, sounds, video, etc. the website or any other digital media content embody trade secrets and intellectual property rights protected under applicable laws. All titles, ownership and intellectual property rights in the website and its content shall remain with the Company, its affiliates, agents, authorized representatives as the case may be.

The service marks and trademarks of Fryble, including without limitation fryble and the Fryble logo are service marks owned by Fast & Reliable services pvt. ltd. Any other trademarks, service marks, logos and/or trade names appearing on the Service are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner. You may not attempt to override, disable, circumvent or otherwise interfere with any such security components and usage rules embedded in our platforms.

I. LIABLITY

The Company shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with the Website, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third Parties or by computer programs used for electronic communications and transmission of viruses. Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law, the Company's aggregate liability shall in no event exceed an amount of INR 1000.

The quality of the services requested through the use of the Application or the Service is entirely the responsibility of the Service Provider who ultimately provides such services to you. The Company under no circumstance accepts liability in connection with and/or arising from the services provided by the Service Provider or any acts, action, behavior, conduct, and/or negligence on the part of the Service Provider. Any complaints about the services provided by the Service Provider should therefore be submitted to the Service Provider.

J. DISCLAIMER OF WARRANTIES

Every effort is made to keep the app up and running smoothly. However, Fryble takes no responsibility for, and will not be liable for, the app being temporarily unavailable due to technical issues beyond our control. The rates mentioned on the website are suggested not imposed prices. The final quotation is provided by the service provider based on the inspection.

Cancellation Charge 150

Fryble provides 5 days warranty of services with limited liability of rework only. Whether the work falls in the scope of warranty is at the sole discretion of Fryble based on the outcome of inspection of Service provided. Neither Fryble nor its affiliates warrant that the service is free from viruses, worms, Trojan horse or other harmful links.

K. IDEMINIFICATION

By accepting these User Terms, you agree that you shall defend, indemnify and hold the Company, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (a) your violation or breach of any term of these User Terms or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, including Service Providers arranged via the Application, or (c) your use or misuse of the Website.

L. SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.